Some favorites come back, some don’t. If restock notifications are available on the product page, sign up and we’ll let you know when your size returns.

Not necessarily. Some colors and designs may be available only for a limited time. If you really love one, waiting can be a dangerous game.

Every dog is built a little differently. Check the size guide on the product page and measure your dog before ordering. If you’re not sure, get in touch with us - we’ll be happy to help you find the right fit.

Measure your dog while they’re standing naturally and compare the measurements with our size guide. Make sure the measuring tape sits comfortably and isn’t pulled too tight. All measurements in our size guide are provided in centimeters (cm).

It depends on the style and your dog’s proportions. If your dog is between sizes, we recommend choosing the larger size for a more comfortable fit. If you’re still unsure, send us their measurements and we’ll help you choose the best option.

Fit may vary slightly between styles and collections, so always check the size guide provided on the product page before ordering.

Yes! We ship worldwide.

Shipping costs are calculated at checkout based on your destination and the shipping method you choose.

Delivery times depend on your destination and selected shipping method. You’ll see the available options and estimated delivery times at checkout.

Once your order has been shipped, you’ll receive a shipping confirmation with tracking information.

Depending on your destination, your order may be subject to local customs duties, taxes or import fees. These charges are determined by local authorities and may vary by country.

We accept returns within 14 days of the purchase date.

It happens. Check our Returns & Refunds Policy for the next steps, or contact us if you need help.

Please contact us as soon as possible with your order number and photos of the item. We’ll take a look and help sort it out.

Once your order has been handed over to the carrier, we’re not responsible for lost or missing packages, or packages delivered to an incorrect address. If there’s an issue with your delivery, please contact the carrier directly using your tracking information.

Please double-check your shipping address before placing your order. We’re not responsible for orders shipped to an incorrect address provided at checkout.

Materials vary depending on the collection and style. You’ll find the exact composition on each product page.

Absolutely. Our pieces are designed for dogs to actually wear - whether they’re walking, napping, exploring or doing absolutely nothing while looking very good.

Our Turtleneck Sweaters are made from merino wool - soft, warm and naturally comfortable. Because apparently your dog has expensive taste now.

Please follow the care instructions provided for your specific piece. Different materials and knits may require different care.

Merino wool needs a little extra love. Always follow the care instructions provided with your sweater to help keep its shape, softness and appearance.

Yes! We work with a carefully selected group of boutiques, concept stores and retailers around the world. We’re highly selective about our wholesale partnerships to make sure every stockist is the right fit for Woofchild.

Send us an email at wholesale@woofchild.com and tell us a little about your store. We’d love to hear from you.

Your order confirmation is sent to the email address used at checkout. If you can’t see it, check your spam or promotions folder first.

Contact us as soon as possible with your order number and the correct address. If your order hasn’t shipped yet, we’ll do our best to update it.

Once an order has been placed, we’re unable to make changes or cancel it. Please double-check your order details before completing your purchase.