Frequently Asked Questions
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At Woofchild, we combine exceptional design, top-quality materials, and meticulous craftsmanship to create products that bring comfort and joy to your dog. Each item is designed and produced by us in Poland, ensuring attention to detail and ethical production practices.
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Absolutely! We use only 100% natural, certified materials to ensure the safety and well-being of your pet. Our products undergo rigorous testing to meet the highest standards, so you can trust they are safe, durable, and dog-approved.
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We provide a detailed sizing guide on each product page to help you find the perfect fit for your furry friend. If you’re unsure, feel free to contact us – we’ll be happy to assist you in selecting the right size.
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All Woofchild products are proudly designed and handcrafted in Poland. We manage every step of the production process to maintain our commitment to quality and sustainability.
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Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. You can find more details on our Shipping & Delivery page.
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We use only natural and eco-friendly materials, such as certified organic cotton, wool, and 100% natural rubber. Our materials hold prestigious certifications like OEKO-TEX® STANDARD 100, GOTS, and SUPREME GREEN COTTON®.
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Of course! If you need to return or exchange a product, please contact us within 14 days of receiving your order. Products must be unused, in their original condition, and with all tags attached. You can find more details on our Returns & Exchanges page.
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For best results, we recommend hand-washing or using a gentle machine cycle (30 degrees, wool mode). Avoid using bleach or harsh chemicals. Always air-dry the items on a rack to preserve their quality and shape—never use a tumble dryer!
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Yes, sustainability is at the heart of what we do. We use eco-friendly materials and ethical production practices to create products that are good for your dog and kind to the planet.
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You can reach us via email at contact@woofchild.com or through our Contact Us page. We’re here to help with any inquiries, advice, or assistance you need!